Contact support & file a dispute.

For account, billing, verification and general help. Include your account email and any screenshots — it helps us resolve things faster.

• sales@primeclosers.co.uk

  Email us any time — replies within 1 working day.
• Support hours: Monday–Friday, 9:00–18:00 UK time.
• Prefer a call? Book a 15-minute call.

Open a formal dispute over a payment, placement, conduct, contract or circumvention issue. Disputes are reviewed by PrimeClosers admin under clause 13 of our Terms. Both parties get 7 days to submit evidence; disputes are resolved within 30 days.

• Payment or invoice disputes (commission invoices, placement fees)
• Placement quality, conduct or non-performance
• Contract terms and non-circumvention breaches